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Fitness solutions company Pulse unveiled a new retention module for its SmartCentre gym management software at this year's FIBO.
Known as the 'Retention Magnet', the module is a tool to simply and efficiently identify, interact with and retain gym members.
It uses features such as powerful reporting tools to manage staff performance and member interaction; customisable interaction reminders including workout review frequency; colour coded member status' to clearly identify that member interaction is required; and the ability to record detailed information against contact types and individual members.
The Retention Magnet facility - the sixth development module in five years to SmartCentre - expertly controls customer relations with each member whilst managing and targeting staff for greater business performance.
Additional SmartCentre enhancements include the ability to store and save fitness workout templates; new tools to cleanse data more efficiently; the option to customise the health and well being questionnaire to match a specific club's requirements; and the capability to easily categorise, contact and report on members using custom member groups.
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Supplier: Pulse Fitness
Congleton Cheshire
UK
With an award-winning portfolio of over 150 pieces of cutting-edge, premium fitness equipment, Pulse Fitness is unique in its position as the only company to research, design, develop and build technologically advanced equipment in the UK.
Pulse Fitness is the dedicated equipment arm of leading global leisure solutions provider The Pulse Group. Pulse currently provides fitness solutions to over 100 UK clubs and operates 15 fitness and leisure centres.
Web: www.pulsefitness.com

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Pure Energy Music

Founded in 1992 by CEO Andy Pickles, Pure Energy Music brings decades of music industry experience to the fitness world. With 13 international No.1 singles as a producer and 25 years of global touring as a DJ, Andy also cofounded the Tidy Trax label.
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